Refund policy
We want you to love your linens as much as we do. If for any reason you’re not completely satisfied with your purchase, we offer a 14-day return policy to ensure peace of mind.
Eligibility for Returns
To be eligible for a return, your item must:
✔ Be in its original packaging
✔ Be unused and unwashed, with tags still attached
✔ Be returned within 14 days of delivery
How to Start a Return
Simply email us at hello@adorneliving.com with your order number and reason for return. We’ll provide you with a prepaid return shipping label to make the process seamless.
Refund Process
- Once we receive your return and inspect the item, we’ll process your refund to your original payment method.
- Please allow 5-7 business days for the refund to appear in your account.
- Shipping fees (if applicable) are non-refundable.
Exchanges
At this time, we do not offer direct exchanges. If you’d like a different item, we recommend placing a new order and returning the original purchase.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us at hello@adorneliving.com within 48 hours of delivery, and we’ll make it right.
If you have any questions, we’re here to help—just reach out!
